FAQs
More FAQs- Will my insurance cover the costs associated with biohazard cleanup services? Disinfection Services
- How long will the restoration project take?
- How will ServiceMaster Restore match my carpet pad?
It depends on your individual insurance policy, but many homeowners' insurance policies do cover the costs associated with biohazard cleanup and crime scene cleanup. Our team is experienced in working with insurance companies and can assist you in filing a claim. We understand that this is a difficult and often unexpected situation, which is why we strive to make the process as smooth as possible for our customers. Don't hesitate to reach out to us for assistance during this challenging time.
Depending on the scope of the project and the amount of damage to your home and its contents, the restoration process may require several phases before completion. A thorough evaluation and assessment of all damage will be done before the estimate of a completion date can be established. Through it all, your ServiceMaster Restore Project Manager will communicate details to you and your Insurance Provider clearly and effectively, to make the process seamless.
A sample of your carpet pad is brought to our office for a match. When available, an identical pad will be used. When your original pad is not available, we will provide a pad of the same quality, thickness and density. A similar pad may differ in colour based upon the time it was manufactured.