FAQs
More FAQs- What are some of the benefits to using SRM?
- I have an emergency at my building or facility. Who do I call?
- What does pre-loss condition mean?
Here are some ways we stand apart from other recovery management services:
- Comprehensive pre-loss agreements
- Scalable network response
- Unparalleled resources
- Smartphone app that provides advanced weather notifications
- Equipment staging in dangerous weather situations
- Post-storm damage assessment and emergency tarping and board up
- Centralized management to handle your multiple facilities across Canada
During an emergency situation, whether it’s late at night or on the weekend, accessibility is crucial. Call 1-800-RESPOND and ServiceMaster Restore will answer 24 hours a day, 7 days a week, 365 days a year. Within one hour, we will contact the client and schedule an appointment.
There may be some damage to your home and property that existed prior to your loss. Therefore, these damages will not be included in the scope of repairs. We are responsible for returning your home to how it was before the damage occurred, in other words, to its pre-loss condition, using materials of like-kind and quality. At your request, we will provide you with an estimate for any additional construction projects you may wish undertaken by our team. This additional work is termed, “non-insured work.”