FAQs
More FAQs- Will I have access to my belongings while they are in storage?
- What are some safety concerns after smoke and fire damage in my home?
- What does pre-loss condition mean?
Yes, with advance notice we can schedule time for a ServiceMaster Restore Restoration Technician to meet with you and provide access to your requested items. A service charge may apply.
Occupant and worker safety is ServiceMaster Restore’s top priority. During the initial inspection, safety hazards are identified and addressed, including debris removal, air quality, electrical issues, slip and trip hazards, etc. Burnt electrical appliances are separated out for disposal, and questionable electrical appliances are unplugged and tagged for evaluation of safe operation. Electrical power may have to be turned off until evaluation by a licensed electrician is completed.
There may be some damage to your commercial property and facility that existed prior to the loss. Therefore, these damages will not be included in the scope of repairs. We are responsible for returning your commercial property to how it was before the damage occurred, in other words, to its pre-loss condition, using materials of like-kind and quality. At your request, we will provide you with an estimate for any additional construction projects you may wish undertaken by our team. This additional work is termed, “non-insured work.”