FAQs
More FAQs- When would my business use SRM?
- What does pre-loss condition mean?
- Do I need to move out of my home during the restoration process?
If your organization has experienced damage or downtime due to a storm, fire, flood, or other unforeseen event, ServiceMaster Recovery Management offers a comprehensive solution for disasters of all sizes. Our goal is to get your business back up and running as soon as possible using advanced processes and industry-leading technology. Additionally, we can help you prepare for future events through our planning services.
There may be some damage to your commercial property and facility that existed prior to the loss. Therefore, these damages will not be included in the scope of repairs. We are responsible for returning your commercial property to how it was before the damage occurred, in other words, to its pre-loss condition, using materials of like-kind and quality. At your request, we will provide you with an estimate for any additional construction projects you may wish undertaken by our team. This additional work is termed, “non-insured work.”
Depending on the extent of damage, your insurance representative can help you answer this question. Ultimately, however, this is a decision you must reach on your own. Some things you may want to consider are safety concerns, odours, electricity, and disruption as a result of the equipment, work and noise that may be necessary to complete the restoration process in your home. If vacating your premises during the process, consider forwarding your mail to your temporary residence; stopping your newspaper and other deliveries; notifying your utility company, cable company, etc., of the temporary suspension of services during the restoration process.